M-net Telecommunications, a regional communications provider in Bavaria, Germany, selected NetCracker for a large-scale business transformation programme. M-net decided to implement several  NetCracker Telecom Operations and Management Systems (Toms) products to launch a transformation that will streamline business activities and improve customer-facing tasks.

M-net has been a longtime NetCracker Revenue Management customer. To enable this business transformation programme, NetCracker will replace parts of M-net’s legacy IT infrastructure and deliver a number of its Toms products, including the NetCracker Framework, Customer Information Management, Customer Order Management, Product Information Management, Marketing Sales Management, Customer Problem Management, Customer SLA Management, Service Information Management, Service Order Management, Service Inventory and Partner Management.